Terms of service

This REGULATION has as its object the regulation of the purchase of products, carried out remotely, via a telematic network, from the Website www.evagarden.com.

The owner of the site is EVA GARDEN S.R.L. with registered office in via Antonio Benucci, n.1 61122 Borgo S. Maria - Pesaro (PU) Italy - VAT number 01284860416.

Acceptance of the general conditions of sale
All purchases of Products made by users who access the EVAGARDEN Shop are governed by these Regulations as well as by the Italian Consumer Code (Legislative Decree no. 206/2005), section II Distance contracts (articles 50 - 67) and by the Italian rules on electronic commerce (Legislative Decree 70/2003). By accessing the EVAGARDEN Shop, users undertake to comply with the conditions contained in this declaration. EVA GARDEN S.R.L. reserves the right to ask anyone who does not comply with these terms to refrain from using this website. With the conclusion of the Purchase Agreement, according to the procedure, the Customer accepts and undertakes to observe these Regulations. The Customer, therefore, is required to carefully read, before carrying out any purchase operation, these conditions that EVA GARDEN S.R.L. also makes it available in order to allow it to be reproduced and stored in compliance with the provisions of art. 12, paragraph 3 of the Legislative Decree 70/2003.
Access to the site and related services is intended for personal use only. Together with the possibility of purchasing, the EVAGARDEN Shop also provides information on available products, the collections of the company EVA GARDEN S.R.L., the looks and videos made.

Customer Requirements
There are some requirements that a person must meet to be a customer of the EVAGARDEN Shop:
  • Be at least 18 years old.
  • Possess the necessary requirements to be able to enter into legally binding contracts.
  • Possess a valid email address.

www.evagarden.com is a telematic site for the sale of cosmetics, beauty products for body care, make-up and related accessories in general under the exclusive EVAGARDEN brand. We guarantee that the items sold on the EVAGARDEN Shop are 100% original. The EVAGARDEN Shop is supplied directly by the company EVA GARDEN S.R.L. and does not use intermediaries.

All the Products offered are illustrated in detail on the Shop, within the respective sections, divided by product categories.

Availability of Articles
The assortment present in this e-commerce reflects the exact availability of each item according to the size, material and color. Once the order request has been received, the EVAGARDEN order department reserves the right to reconfirm the availability of the items purchased, the validity of the transaction and to check the details of previous transactions made by the Customer. In the event that the items ordered are not available, or if for some reason the order cannot be processed as requested, the customer service of the EVAGARDEN Shop will promptly notify the Customer via email. In case of exceptional events, not dependent on the will of the company as extraordinary and unpredictable, these will be communicated in the different sections of the site or by sending an email and the purchase contract stipulated at the time of order confirmation on the shop is considered valid. acceptance of the exceptional conditions communicated being implicit.

Online Images and Articles
All product images contained on the EVAGARDEN Shop, as well as those on the homepage and in the main sections of the site are the property of EVA GARDEN S.R.L. Any use of such images, not authorized by a written consent from EVA GARDEN S.R.L., will be prosecuted according to the law. The material contained in the website is protected: any reproduction, alteration, transmission, publication or redistribution to third parties, for commercial purposes, is strictly prohibited without the express written consent provided by EVA GARDEN S.R.L. We decline any responsibility for the possibility that, due to a particular configuration of the computer used by the Customer or its malfunction, the colors of the products displayed on the site may be slightly different from the original ones.

Discount Codes - Promotions
Any discount vouchers or promotional codes can be entered when the customer completes the purchase order (Cart section of the site). The system will update the total amount of the order net of the discount code value. The voucher can be combined with other commercial initiatives only in cases where it will be expressly indicated.

Buying on the EVAGARDEN Shop is SIMPLE, FAST and SAFE!
All prices published within the Shop, payments, and order invoices are specified in Euros. On the EVAGARDEN Shop it is possible to pay for orders through the following forms of payment:

Credit card
You can pay the amount of your order through the main credit cards and rechargeable cards. Accepted are: MasterCard, Maestro, Visa, Visa Electron, American Express, Aura and Poste Pay.
At the time of purchase, the credit card details are entered in a secure electronic system. The data is processed through a secure server, which guarantees Evagarden Shop customers total protection of the information provided. In no case the EVAGARDEN staff is authorized to ask directly for the details of the Credit Card Charges.
If the funds on the credit card are sufficient for the purchase - and the details provided are valid - the transaction will be processed immediately and you will immediately receive an email confirming the order placed.

You can pay in a convenient way through your PayPal account. Just select PayPal from the payment options on the cart, enter your PayPal email and password and log into your account. By choosing this method you will pay in complete safety thanks to the SSL (Secure Sockets Layer protocol) which guarantees that no one can in any way read the information sent over the Internet. You can also use PayPal for credit card payments. In fact, to use PayPal, you do not need to be registered with the PayPal service.

Cash on delivery
If you prefer to pay upon receipt of the products ordered on the EVAGARDEN Shop, then cash on delivery is the most suitable payment method for you. It is possible to use the cash on delivery for orders of less than 200 Euros. This method of payment provides for a 3 Euro cart surcharge on the total order. If you choose this form of payment, upon delivery of the goods, the customer will pay the total amount of the order directly to the Courier in cash. For cash on delivery payments, it is advisable to prepare in advance the exact amount for the amount due to the courier.

The request must be made at the same time as the order at the e-mail address: servizioclienti@evagarden.com.

Other payment methods
If you would like to pay for the order in a different way from those specified above, or would like to make a purchase from abroad, please contact us privately via email to the mailbox: servizioclienti@evagarden.com or using the appropriate Contact Form on the page Contacts of the EVAGARDEN Shop.

Our staff will contact you as soon as possible!